How it works

The enquiry that lands at 9pm leaves booked.

You already paid for that enquiry. Katch turns it into a survey in your diary instead of a voicemail for the morning.

Step one · Answer & qualify

Every enquiry answered. Only the real ones booked.

A few tap-questions establish the job; a text code proves the number. Time-wasters get a polite callback instead of your diary.

Try the customer experience →

Step two · The clever part

Booked around your patch, not just your calendar.

Katch knows where the week’s jobs are. It offers times near them — “we’re in your area Wednesday” — and never offers one you can’t physically make.

Step three · You stay in charge

One text from you makes it firm.

1

The slot is held, not booked

Your calendar shows a provisional hold. The customer knows the time isn’t final yet.

2

You get one message

Who, what job, where, when. Reply to confirm — or decline, and the customer is let down politely with an invitation to rebook.

3

Everyone’s told

Confirmation and reminder texts go out on their own — customer and team both know where they stand.

The rules it never breaks

Built the way you’d want an employee to behave.

01

Never offers a time that isn’t free

Every slot is checked against your hours and calendar first.

02

Never books an unverified number

Every customer proves their mobile with a text code before the diary is touched.

03

Never confirms without you

Holds are provisional until you reply. Final say stays yours.

04

Never needs feeding

No pipeline to maintain, no fields to fill. If a feature would need feeding, we don’t build it.

Keep reading

Two minutes, as the customer

Book yourself in. See how it feels.

The demo tells you more than this page can.