You’ve already won more work than you think. Katch finds the quotes that went quiet — and wins them back. From the email and WhatsApp you already use, in your voice.
Hi both — just checking you got the quote over okay. No rush at all; if you’d like to look at glass options or talk it through, I’m around Thursday…
Tuesday, 9:47pm. WhatsApp and Outlook, handled. No CRM anywhere. Watch the full walkthrough →
Built hand-in-hand with a forty-year family installer in Peterborough — on real enquiries, real quotes, real customers.
You’re not short of work — you’re short of hours. Enquiries land at 9pm and wait. Quotes go quiet because there’s a job on. And if you’ve tried a CRM, you know how that went: it needed feeding, and it lasted a fortnight. Katch fits how you already run the business.
Drag the sliders to your numbers and see what consistent follow-up is worth.
*An illustration, not a promise: industry-average booking rate versus a conservative uplift from instant replies and consistent follow-up. Your number depends on your trade, your market and your prices.
A gentle follow-up at day 2, 7 and 14 — from your address, written the way you’d write it. The moment the customer replies, it stops and hands you the thread.
Hi both — just checking you got the quote over okay. If you’d like to look at glass options, I’m around Thursday…
day 7 · in your voiceDay or night, on email or WhatsApp — the right questions asked, the visit moved toward the diary.
Customers get offered two real slots from your diary. Confirmed, reminded, done.
What came in, what came back, what’s booked — one page, plain numbers, no charts you have to squint at.
Two clicks, read-only, the email you already use — Outlook or Gmail. That’s the whole setup.
It reads how you already work — your products, your prices, your tone with customers — and scores your last 90 days of quotes. No forms, no training, no telling it anything twice.
Quiet quotes start getting gentle follow-ups in your voice — timed right, approved by you, stopped the moment a customer replies.
Message it on WhatsApp like a member of staff — ask what needs attention, give it instructions, approve with a tap.
You quote in the evenings and fit all day. Katch holds the fort — enquiries answered, quotes chased — and hands you anything that needs a decision.
Two people doing the work of five. Katch takes the repetitive half — first replies, follow-ups, booking confirmations — so the office gets its day back.
Agencies and multi-brand operators: run every company in one place, with reports carrying your branding and a login for each client. See the Scale plan →
Your name is on every message. So Katch keeps the standards a good office manager would — without being told twice.
The moment a customer answers, the follow-up stops and you get the thread. No one ever gets chased mid-conversation.
Messages go from your address, in your manner. You approve each one with a tap for as long as you want that check.
If a customer names a day, Katch goes quiet until it comes — then follows up promptly when it does. A customer’s wishes are never overridden.
Read-only access to your mail. Katch keeps the facts of a deal — name, job, value, stage — never your emails. Disconnect anytime.
Connect your email and watch it pick things up — your jobs, your customers, your voice. Free to start. No card.